Large Brokerage with 6 Offices and 80 Agents (2025)
project overview.
A large multi-office real estate brokerage partnered with LiveHuman.ai to streamline and scale its appointment-setting efforts across six office locations. The client opted for our Premium Package, incorporating both text and email AI automations to support a team of 80 agents. The campaign launched with a goal of increasing daily appointment volume while maintaining message consistency and personalization.
Challenges.
Our Approach.
- Centralized AI Rollout: We deployed our conversational AI across all six offices with unified messaging to ensure consistent outreach.
- Script Optimization by Region: After the initial launch, we tailored scripts to match regional home prices and buyer profiles, improving relevance and response rates.
- Follow-Up Automations: In month three, we introduced AI-driven follow-ups via SMS and email, increasing conversions through personalized nudges.
Results
- Month 1: 360 quality calls with verified intent of interested buyers and sellers, laying the foundation for consistent messaging and campaign testing.
- Month 2: 450 quality calls with verified intent of interested buyers and sellers
- Month 3: 540 quality calls with verified intent, powered by follow-up flows and improved targeting.
With the average home price at $750,000 and a 3% commission per sale, each appointment represented a potential $22,500 in revenue — making the ROI on automation clear and immediate.
Conclusion.
By leveraging LiveHuman.ai’s done-for-you AI solution, this brokerage scaled appointment-setting across multiple locations without adding staff. Through consistent outreach, regional personalization, and smart follow-ups, we helped unlock high-value opportunities in a competitive market.
You May Also Like the Case Studies.
Discover How We’ve Helped Our Clients Achieve Their Goals.
"We’ve partnered with several agencies before, but none have delivered results like Xenon. Their expertise in digital marketing and innovative approach helped us increase our online sales by 50%. The team’s attention to detail and commitment to our success has truly set them apart."
"The results we’ve seen since partnering with Xenon have been remarkable. Their team’s creative strategies and proactive approach to problem-solving have helped us stay ahead in a competitive market. We’ve seen an increase in lead generation and a stronger online presence."
"The results we’ve seen since partnering with Xenon have been remarkable. Their team’s creative strategies and proactive approach to problem-solving have helped us stay ahead in a competitive market. We’ve seen an increase in lead generation and a stronger online presence."
